Customer's and the management of customer systems and services are the central focus of FireSoft/BA. For each department at your organization their will be a tab on the customer screen.

For example, in its default configuration FireSoft/BA has a Hood Systems, Extinguishers, Sprinkler Systems and Alarm Systems department tab for each customer.

Each department has access to their particular department tab (or more if you desire) so they can manage the customer's information for their particular department. If you don't have a separate manager for each department or have a central manager they are simply given access to whatever department tab you desire (or all of them).

Some general information that is displayed on the initial customer information screen includes information such as the Customer Name, Address, City, State, Zip, Contact, Phone, Fax, Billing Address, Email, Custom Filters and Map-Quest Link.

Also the current scheduled jobs/services and jobs/services due is displayed for each department services of the customer by your company.


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